Carolina Day School is looking for a full-time Admission & Financial Aid Associate to begin on July 1, 2021. The associate is an important member of the Admission and Enrollment team. The ideal candidate will have exceptional customer service, organizational skills to support a smooth admission process for families, and the initiative to manage and complete tasks. This position will be responsible for managing the admission process for families inquiring/applying to our Middle and Upper School divisions. In addition, this position will manage the Financial Aid process for both new and returning families.
The Admission and Enrollment team members work together to create a positive environment where we encourage a growth mindset and goal-focused outcomes. As the first impression of Carolina Day School for prospective families, our team provides a welcoming environment and ensures that all families have an equitable experience while moving through the admission process. We are also active Wildcat community members supporting our students in their extra-curricular events and participating in school community gatherings.
Manages the admission process for families inquiring/applying to the Middle and Upper School. This includes but is not limited to processing applications, setting up visits and admission testing dates for students, leading campus tours, and arranging admission committee meetings.
Maintain contact with your funnel of inquiries and applicants, keeping them informed of upcoming admission and/or school events they can attend
Assist Director of Admission and Upper School Principal by arranging for student ambassadors to help with student visits, family tours, and admission events
Financial Aid Duties
Manage all financial aid applications, processes, and communications for both returning and applicant families
In partnership with the Head of School and Director of Admission, develop and manage Financial Aid policies and procedures
Review requests for financial aid of new and returning students; counsels parents as appropriate concerning the financial aid process
Review all requests for financial aid and make presentations of the requesting family’s financial statement to the Financial Aid Committee
Reports and provides weekly updates (during enrollment/re-enrollment season) regarding the financial aid budget to the Director of Admission
Coordinating financial aid data with Business Office staff
Maintain the financial aid data and tracking system across multiple database platforms
Office Management and Team Support
Serve as the first point of contact for the Admission team for families that inquire by the admission office email address, admission phone line, or the admission text app
Take initiative to support team members and/or faculty/staff
Maintain documents and files in the admission database for the Middle and Upper School applicants
Attend all admission-related events
Represent Carolina Day School at school fairs and community outreach events
2-3 years of financial aid experience at an independent school preferred
Enjoys connecting and communicating with parents and students
Excellent oral and written communication skills
Fluency with Google workspace and Excel/Google Sheets required. Experience with School and Student Services by NAIS and Enrollment Management by Blackbaud desired
About Carolina Day School
Carolina Day School, nestled in the mountains of Asheville, North Carolina, is an independent, Pre K-12, secular, college preparatory school. We enroll approximately 630 students across four divisions: Lower School, Key School, Middle School, and Upper School.